To assure that your Common Manual remains current, please record this document on your LPM/LPB index, and retain it in Appendix E of your manual.

In an effort to standardize the claim filing process and to improve operational efficiency for lenders and servicers that have relationships with more than one guarantor, LOSFA will begin accepting claims on the Common Claim Form effective May 1, 2003.

If you have questions or need assistance contact Gwen Johnson, Claims Administrator, at 1 (800) 256-5626 extension 1073, or locally at (225) 922-1073.

Copies of the form may be downloaded from the NCHELP Web site (www.nchelp.org) in the E-Library section under Forms and from LOSFA's Web site (www.osfa.state.la.us) under the Information Center and Frequently Requested Forms.