Schedule for Conversion from EAGLE I to EAGLE II
STUDENT FINANCIAL ASSISTANCE COMMISSION
|Lenders and Schools|
|September 30, 1999|
|Schedule for Conversion from EAGLE I to EAGLE II|
To assure that your Common Manual remains current, please record this document on your LPM/LPB index, and retain it in Appendix E of your manual.
In order to provide our customers with the best possible service, we are informing you now of critical dates for our conversion from the Eagle I System to the Eagle II System. To ensure that we have ample time to "clean up" data and work all rejects necessary for a successful conversion, we must impose the following cut off dates for Eagle I processing:
1999 - Lender Manifests (electronic and manual)
October 20, 1999 - Standard Fee Billing
1999 - Loan Cancellations
- Name and Address Changes (manual requests)
October 25, 1999 - Fee Express Fee Billing
All data received from schools and lenders at LOSFA, or USAGroup on behalf of LOSFA, after these dates will be warehoused (held) and processed after Eagle II is operational on November 1, 1999. Data will not be lost or eliminated. In the event that data is transmitted after these dates and prior to November 1, 1999, it may be necessary to re-transmit it after conversion.
1999 - New Loan Processing. If a
school chooses to transmit new loans on this date, it
may be necessary to retransmit after November 1, 1999, if errors occur and we are not able to make the
corrections timely. Your School /Lender Specialist will notify you if this occurs.
The pre-claim, claim, and post-claim functions will not be affected by the conversion except for the "down" time of October 28 - October 31. Data related to these functions will continue to be processed through October 27, 1999. Dates of importance are:
1999 - Data will be received
electronically until 5:00 p.m. LRAs and claims will be
keyed until 5:00 p.m.
1999 - Lender Requests for
Assistance (LRAs) will be warehoused and processed
on November 1, 1999.
1999 - Notices of Default
(NODs) filed by hard copy or electronically by the lenders
will be warehoused and processed on November 1, 1999.
1999 - After the conversion is
completed, LRAs and claims will again be
processed as before in Eagle I.
Any entry rejects will be re-processed after conversion.
We are confident that this conversion to EAGLE II will enable us to enhance our service to our customers. We are optimistic that in working with our contract partner, USAGroup, and now having the system upgrade to parallel theirs, that you will find a marked increase in efficiency. We will work diligently to make this transition a smooth one.