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LOSFA - The Louisiana Office of Student Financial Assistance

Employee Directory



Sujuan Boutté

Executive Director

Sujuan earned her Bachelor of Arts in Early Childhood Education, her Master's Degree in administration, and Specialist's and Doctorate Degrees in Education Technology and Leadership. She has earned numerous awards and recognition over the past 36 years in the field of training and development: Teacher of the Year, Outstanding Young Educator, Turner Broadcasting National Faculty Member, and IBM Education Specialist due to her demonstration of integrating converging technology platforms (educational television and educational computer software) into innovative experiential instructional methods. Before being named Executive Director of LOSFA, Sujuan's career journey included: 13 years as a Supervising classroom teacher; Education Instruction Specialist Trainer for IBM and NSU Pre-Service Education Majors; Director of Conferences and Customized Training for Northwestern State University; Assistant Secretary of Workforce Development for the Louisiana Department of Labor; Chief Research and Planning Officer for the Louisiana Office of Student Financial Assistance; Workforce Planning Executive Consultant for the Louisiana Department of Environmental Quality and Deputy Executive Director of LOSFA.



Jack Hart

Assistant Executive Director for Fiscal and Administrative Affairs

As Assistant Executive Director – Fiscal & Admin. Affairs, I serve as the agency's "Chief Financial Officer." I am responsible for the Finance & Accounting, Procurement and Inventory Control functions. My primary responsibility is to ensure that all of the agency's financial reports are issued timely and accurately and prepared in accordance with generally accepted accounting principles. I also have overall responsibility for the agency's budget. Graduate of LSU Baton Rouge with a BS in Business Administration majoring in Accounting. CPA (Inactive) with years of experience both as a Partner in a public accounting firm and as a Chief Financial Officer in industry.



Shanna Estay

Executive Policy Planner

Shanna M. Estay brings more than 15 years of experience in higher education, budgeting and data reporting to her role as Policy Planner for LOSFA. Most recently, she served as a State Budget Management Analyst in the Office of Planning and Budget. Prior to that, she worked with the Southern University System and its campuses for 10 years.



Ebony Holmes

Public Information and Communications Supervisor

Ebony Holmes is a Public Information & Communications (PIC) Supervisor and has worked at LOSFA since 2004. Ms. Holmes conducts financial aid and college access workshops on behalf of LOSFA for parents, students and counselors at events throughout the state. In 2015 she served as one of the State Coordinators for Louisiana College Application Month (LCAM). She also performs in the annual LOSFA FLY Tour and works with the Trailblazer Leadership Program. Before transferring to PIC, Ms. Holmes worked in the Default Recoveries section as a Student Financial Aid Specialist 3. She received a Bachelor of Science Degree in Zoology with a minor in Chemistry and a Master's Degree in Natural Sciences with a minor in Biochemistry from Louisiana State University.


Scott Burke

Public Information and Communications Supervisor

Scott Burke serves as a Public Information Supervisor. He travels the state promoting college access and helping students and parents through the financial aid process. He has a Bachelor's Degree from LSU, and has 8 years of experience with LOSFA. 


Deborah Paul

Director of Scholarships and Grants

The Scholarship Grant Division administers several state scholarship and grants programs which include the Taylor Opportunity Program for Students, TOPS, as well as the Go Grant, Rockefeller State Wildlife Scholarship, TOPS Tech Early Start and the John R. Justice Student Loan Repayment Program. In conjunction with the Louisiana Department of Education and Children and Family Services, we administer the Chafee Education and Training Voucher and Strategies to Empower People.


Paula Smith

TOPS Initial Eligibility

Paula Smith serves as the TOPS Initial Eligibility Administrator in the Scholarship and Grant Division. She has 24 years of state service, 15 of those years with LOSFA as a Student Loan Officer, Claims Analyst, and the last four years as a Student Financial Aid Specialist III. Her main duties included working closely with potential TOPS recipients who completed a home study program or recipients who graduated from either an out of state high school or out of country high school. Paula is a LSU graduate with a Bachelor's degree in Secondary Education.


Bonnie Lavergne

Student Financial Aid Administrator

Bonnie Lavergne has 27 years of state service, 22 1/2 years at LOSFA, with 18 of those years in Scholarship & Grants. She has spent the last 8 1/2 years as Special Programs Manager.


Carol Fulco

Director of LA START 529 College Savings Plan

Carol Fulco recieved her Bachelor's of Business Administration form LSU and also graduated form School of Banking of the South. She has 30 years commercial banking experience, in all areas of banking, handling total banking relationships, as well as Chief Lending Officer.


Terri Finley

Manager of LA START 529 College Savings Plan

A native of Louisiana, Terri Finley graduated from Southeastern Louisiana University with a BA in Business Management. She has 15 years of Commercial Banking Experience in Local Branch Market- Branch Manager and Loan Officer. Terri manages the daily operational procedures of START and it's staff.


Stacy Oubre

Director of Human Resources

Stacy Oubre currently serves as Human Resources Director for the Louisiana Office of Student Financial Assistance (LOSFA), a role she has had since September 2014. Prior to joining LOSFA in September 2010, Stacy also worked for the Division of Administration and the Department of Education. She has a total of twenty-seven (27) years' experience in State Government, fourteen (14) of which have been in Human Resources.


Bonnie Ghassemi

Human Resources Supervisor

Bonnie Ghassemi currently serves as Human Resources Supervisor for the Louisiana Office of Student Financial Assistance (LOSFA), having assumed that role in September 2014. Prior to joining LOSFA in July 2010, Bonnie also worked for the Department of Social Services and the Department of Wildlife and Fisheries. She has a total of twenty (20) years experience in State Government, fourteen and one-half (14 ½) of which have been in Human Resources.


Robyn Lively

Senior Attorney

Robyn Lively graduated from law school and was admitted to the state bar in 2000. Thereafter, worked in the private sector for one year, and was hired by LOSFA on October 15, 2001. I provide legal support for the agency, including, but not limited to, negotiation of contracts, review of policy/procedure documents, rulemaking for all programs administered by the office, TOPS exceptions, personnel matters, legislative matters, etc..


Kelvin Deloch

Manager of Audit

Kelvin Deloch brings more than 30 years of accounting and financial aid experience into his role as LOSFA Audit Division Manager. The Audit Division is responsible for ensuring that LOSFA personnel and procedures and student financial aid program participants are in compliance with applicable laws and regulations by performing audits and reviews and providing program specific assistance. Kelvin has been with LOSFA since 1989. Prior to joining the Audit Division, he served as Supervisor in the Loan Administration Division and as Accounting Specialist in the Fiscal Division. Kelvin earned his Bachelor's Degree in Accounting in 1985 from Southern University and A&M College where he also worked in the Bursar and Comptroller's Office at Southern University.


Jerry Oubre

Audit Supervisor

Jerry Oubre has degrees in Accounting and Finance from LSU. He has been an employee of LOSFA for 25 years, 15 of those years in the Audit Division. Prior to moving over to Audit, was the Accounting Supervisor for student loan collections in the Loan Division.


Alice T. Brown

Director of Information Technology

Alice T. Brown is LOSFA's Information Technology Director. As IT Director, Alice is responsible for the agency's network infrastructure, computer hardware and software resources, and web and software application development to support all of the agency's programs. Before joining LOSFA in 2004, Alice spent 19 years as an auditor and management consultant with a public accounting firm, a business analyst in a shared-services data center, and a senior IT manager at a large retail company.


Jason Whitworth

Webmaster

Jason has been programming for over 30 years now, ever since he first got his hands on a VAX/VMS 11/750 at what was then Northeast Louisiana University. He completed a Master of Mass Communication degree at Louisiana State University in Baton Rouge, and has been with LOSFA since September 2000, where his primary responsibility is administering and maintaining the agency's web applications.




E-mail: custserv@la.gov
Telephone: 1-800-259-5626
Write LOSFA at:
P.O. Box 91202
Baton Rouge, LA 70820-9202